Lowrie Construction & Roofing LLC ("Lowrie Roofing," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address.
- Property Information: Address and details about your property or roofing needs you provide when requesting an estimate or inspection.
- Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected automatically through cookies and analytics tools.
- Communications: Any messages, form submissions, or correspondence you send us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates, inspections, or roofing services.
- Communicate with you about appointments, projects, warranties, and updates.
- Process insurance claims or work with your insurance provider on your behalf.
- Improve our website, services, and customer experience.
- Send promotional communications (you may opt out at any time).
- Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (including Google Analytics and Meta Pixel) to analyze website traffic and measure the effectiveness of our advertising. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., scheduling software, CRM platforms, email providers), under confidentiality agreements.
- Insurance Companies: When coordinating claims on your behalf, with your consent.
- Legal Authorities: When required by law, court order, or to protect the rights and safety of our customers or employees.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project and warranty records are kept for a minimum of 7 years.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data, subject to legal obligations.
- Opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in any email we send.
7. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Lowrie Construction & Roofing LLC
- 444 Espinoza Street, Erie, CO 80516
- Phone: (720) 250-7072
- Email: info@lowrieroofing.com